All About Featured Agent
Exclusive visibility for your valued listings.
Update: 16 August 2023
What is Featured Agent?
Featured Agent is a Premium Feature that gives you exclusive visibility for your valued listings.By booking a Featured Agent slot, it guarantees that your selected listing is pinned as one of the top 7 exclusive spots in specific search results, above all Turbo, Spotlight, Repost and Regular listings. It will remain there 24/7 for the duration of your booking. Your listing tile will also:
Be labelled exclusively with "Featured Agent"
Have an extra-large upsize on the desktop image carousel and cover photo
Have your profile and contact details prominently displayed
Have a WhatsApp Button on search results
The Featured Agent will be booked using Prime Credits.
What is the difference between Turbo and other listing types?
What are the different types of Featured Agent?
Take your pick from our array of Featured Agents. Regardless of the property type you choose to focus on, you will surely be able to find one that suits you and your specialization.
Featured Agent is defined based on 3 main property types – Condo, Residential & Commercial. Each type of Featured Agent is exclusively limited to only 7 slots per area/condo.
• Condo Featured Agent
Select by Condo Project. This includes new Condo Projects.
• Residential Area Featured Agent
• Residential District Featured Agent (Coming soon on 17 August 2023)
Select by Area/District.
• Industrial Area Featured Agent (Discontinued starting 17 August 2023)
• Agricultural Area Featured Agent (Discontinued starting 17 August 2023)
• Office Area Featured Agent (Discontinued starting 17 August 2023)
• Commercial Area Featured Agent (Coming soon on 17 August 2023)
• Commercial District Featured Agent (Coming soon on 17 August 2023)
Select by Area/District.
How can I book Featured Agent?
You can book a Featured Agent slot by using Prime Credits, You will also now be able to Book, Reserve, or Extend a Featured Agent slot on AgentNet Web conveniently anytime. You can purchase Prime Credits from your Account Manager.
Can I use Ad Credits or Cash to book Featured Agent slots?
You will only be able to book Featured Agent slots using Prime Credits. You can purchase Prime Credits from your Account Manager.
How many Prime Credits do I need to book a Featured Agent slot?
The number of Prime Credits needed to Book, Reserve, or Extend a Featured Agent slot will be calculated by Dynamic Pricing,
which takes into account competition and listing supply by property type, location, project and more.
This means the Prime Credits required changes with market conditions, to deliver maximum value for each listing.
To know how many Prime Credits are required for a Featured Agent slot, you can simply look at:
From AgentNet Web:
Click on the Featured Agent tab on your AgentNet Dashboard.
Search for any project name/area.
The Prime Credits required to book a minimum of 30 days will be displayed in each tile.
How do I book a Featured Agent slot?
You can easily book a Featured Agent slot on AgentNet Web or AgentNet Mobile App.
Select the Featured Agent tab on the top navigation bar of your AgentNet Dashboard.
Search for any project name/area, or browse from the different category tabs.
If slots are available, you can simply click on Book Now.
How long can I book a Featured Agent slot?
You will be able to book a Featured Agent slot for a duration of 30 days, 90 days or 180 days each time using Prime Credits.
Throughout your booked period, please note that you can modify your property listings to be featured as a Featured Agent in the specific area or district you've chosen. This would mean that you can feature as many listings as you wish, as long as it is within the same district or area of your choice.
You will also be able to extend the duration of your booking thereafter.
If I want to cancel my active Featured Agent slot. Will I get a refund of my Prime Credits or change my Featured Agent slot?
No. You will be unable to get a refund of Prime Credits or make any changes to the type of Featured Agent slot upon confirmation. Your Featured Agent slot will continue to be booked until the end date of your selected duration.With the increased flexibility of Featured Agent booking at a minimum of just 30 days, we advise that you select and curate your Featured Agent bookings according to your needs. You will be able to conveniently extend the duration of your booking accordingly as and when it supports your business demands.
Can I choose the activation date of my Featured Agent slot?
You will not be able to choose the activation date of your Featured Agent slot.Any booked Featured Agent slot will start at 00:00hrs of the coming day. E.g., Agent A booked a Featured Agent slot on 03 Oct 2022, 15:30hrs. The booking will start on 04 Oct 2022, 00:00hrs. For any reserved Featured Agent slot, the booking will start at 00:00hrs of the next earliest available slot up to 5 days ahead. The date will be automatically indicated when you are reserving a slot. E.g., Agent B reserved a Featured Agent slot on 03 Oct 2022, 15:30hrs. The next available slot is shown as 08 Oct 2022. The booking will start on 08 Oct 2022, 00:00hrs.
How can I check the status of my active Featured Agent bookings?
You can easily check the status of your active Featured Agent bookings on AgentNet Web or AgentNet Mobile App.
Click on the Featured Agent tab on the top navigation bar of your AgentNet Web dashboard or the Featured tab on AgentNet Mobile App dashboard.
Click on the Active tab.
What do “Active Agents”, “Active Listings” and “Times Searched” mean?
“Active Agents” is the total number of agents who have an active listing on the Project/Area. “Active Listings” is the total number of active listings in the Project/Area. “Times Searched” is the total number of times that the Project/Area has been searched on PropertyGuru.com.my, and this will only be available by end of September 2022.
Why there is no “Listing Priority” tab for Featured Agent - Condo type on AgentNet?
We are working on the enhancement for "Listing Priority" under the Condo type. The enhanced version will be released in the next phase for Featured Agent.
What changes have been made to the Featured Agent from 17 August 2023?
Featured Agent has undergone significant upgrades, enhancing the experience for both real estate agents and property seekers. The key enhancements include:
New/Enhanced Categories: We have introduced new residential and commercial district categories. These categories are designed to maximize the visibility and exposure of your property listings. Your listings will now be showcased based on their respective districts, allowing for targeted marketing and making it easier for property seekers to find relevant properties.
Improved Agent’s Setup and Property Seeker’s Search Experience for Commercial Area Listings: The Featured Agent setup process for commercial area listings has been enhanced. Instead of choosing specific property types (e.g., industrial, agricultural, or office), it now falls under a general Featured Agent category – Commercial Area Featured Agent. Property seekers will enjoy an improved search experience with the refined filters. These filters enable users to find commercial properties that precisely match their requirements. This change offers a more user-friendly experience for both real estate agents and property seekers.
How will these changes benefit me as a real estate agent?
The upgraded Featured Agent helps to:
Increase Visibility & Exposure: The new district categories ensure that your property listings reach a broader audience by targeting potential property seekers in specific districts. Your property listings will be more effectively presented to property seekers using refined search filters. This enhanced visibility can result in higher engagement with your listings!
Streamlined Setup Process: With the enhanced Commercial Area Featured Agent, you can showcase your properties without the need to delve into specific commercial property types. This will help to save you time and effort, allowing you to focus on other aspects of your real estate business.
How will property seekers benefit from these changes?
Property seekers will experience:
Targeted Results: The new residential and commercial district categories help property seekers find listings in their desired locations more efficiently. This could ensure relevant properties that match their preferences and needs.
User-Friendly Search: Improved search experience with refined filters allows easy narrowing down of criteria. This could deliver accurate and tailored results, saving time and providing a seamless property search journey.
What will happen to my existing Industrial Area Featured Agent, Agricultural Area Featured Agent or Office Area Featured Agent?
Effective 17 August 2023, all existing Industrial Area Featured Agent, Agricultural Area Featured Agent or Office Area Featured Agent will undergo an automatic conversion and be categorized under the new Commercial Area Featured Agent.
Can I book the Featured Agent under Industrial Area, Agricultural Area, or Office Area categories before 17 August 2023?
Yes, you can still book under these categories, but please take note that all bookings under these categories will be automatically converted to the Commercial Area Featured Agent starting from 17 August 2023.